CrazyTower Terms and Conditions

Welcome to CrazyTower. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile platform and all services offered under the Crazy Tower brand, operated by Tower Gaming N.V. under Curaçao license 365/JAZ. By creating an account, completing the CrazyTower register process, or otherwise using our services, you confirm that you have read, understood and agreed to these Terms in full.

Acceptance of These Terms

By accessing Crazy Tower, you accept these Terms as a binding agreement between you and us. If you do not agree with any part of these Terms, you must not use our website, our CrazyTower app, or any related services. We may update our Terms from time to time, and continued use of Crazy Tower after changes are published constitutes your acceptance of the revised version.

Eligibility and Account Registration

You must be at least 19 years old and legally permitted to gamble under the laws of your jurisdiction to use our services. Only one account per person, household and IP address is permitted. When you complete the CrazyTower register process, you agree to provide accurate, current and complete information. We reserve the right to verify your identity, age and location at any stage, including before processing a CrazyTower withdrawal.

• You must use a valid CrazyTower login and CrazyTower casino login to access your account
• You are responsible for keeping your login credentials confidential
• We may suspend or close accounts that provide false or misleading information

License, Regulation and Territorial Restrictions

Our platform is licensed and regulated under Curaçao license 365/JAZ. We operate primarily for players in Canada and offer our services in multiple localizations. We do not accept players from Afghanistan, Belarus, Bulgaria, Curaçao, Cyprus, Denmark, Estonia, Iran, Israel, Lithuania, Malta, the Republic of Moldova, Romania, Russia, North Korea, the Netherlands, Sweden, Ukraine (including Crimea), the United Kingdom, the United States of America, Cote d'Ivoire, Armenia, Georgia and the Netherlands Antilles. Additional territorial restrictions may apply depending on individual software providers, and we reserve the right to restrict access from any jurisdiction at our discretion.

Deposits and Withdrawals

We support a wide range of deposit and withdrawal methods, including Interac, bank transfer, Skrill, MiFinity, card payments and multiple cryptocurrencies. Minimum CrazyTower deposit amounts start from $15 or the currency equivalent, with a $30 CAD minimum required to qualify for any welcome-package bonus. Minimum CrazyTower withdrawal amounts vary by method, ranging from $10 for Interac up to $90 for Bitcoin. We process withdrawal requests within three business days after account verification and a security review, and cashout times may vary further depending on the payment provider selected.

Withdrawal limits at Crazy Tower are tied to your VIP status, ranging from $750 daily and $10,500 monthly for Beginner status up to $2,300 daily and $30,000 monthly for Legend status. We may request additional documentation before releasing any CrazyTower withdrawal, particularly for first-time cashouts or unusually large transactions.

Bonuses and Promotions

We offer a variety of promotions, including our Welcome Package of 500% up to $21,300 plus 400 free spins and one Fortune Wheel pick, spread across your first four deposits. Every CrazyTower bonus code and CrazyTower casino bonus offer is subject to a 35x wagering requirement on the deposit plus bonus amount, to be completed within 10 days of activation. The maximum bet allowed while a bonus is active is $150 CAD. Deposits made via Neteller or Skrill do not qualify for bonus offers.

• Our CrazyTower no deposit bonus and CrazyTower free spins offers, where available, follow the same wagering rules unless stated otherwise
• You must claim any promo code before placing bets with the qualifying deposit
• Cancelling an active bonus voids the entire Casino Bonus balance
• Bonuses cannot be combined; activating a new offer removes any previous active bonus and its winnings

VIP Elite Society Loyalty Program

Our VIP Elite Society rewards loyal players across five tiers: Beginner, Amateur, Professional, World Class and Legend. Higher tiers unlock personalised offers, increased withdrawal limits, cashback and a dedicated VIP manager. Alongside this program, we run Challenges, Collections, Tournaments, a Wheel of Fortune and a coin Shop where you can redeem rewards.

Games and Software

Our library includes over 8,000 CrazyTower slots, table games, scratch cards, video poker and 308 jackpot titles. We also provide a full CrazyTower live casino experience featuring roulette, blackjack, baccarat, poker and game shows hosted by professional dealers. Game outcomes are determined by certified random number generators, and we do not guarantee any specific result from any game.

Mobile Access

You can enjoy our full games library through our CrazyTower app or directly via your mobile browser without downloading anything. Our Crazy Tower app mirrors the desktop experience, allowing you to manage deposits, withdrawals and promotions from any device.

Responsible Gambling

We are committed to promoting responsible gambling. We offer tools such as deposit limits, self-exclusion and time-outs to help you manage your play. If you feel that gambling is affecting your life negatively, we encourage you to contact our support team or seek help from a professional organization.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from your use of our platform. Nothing in these Terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may amend these Terms at any time to reflect changes in our services, regulatory requirements or business practices. Updated Terms take effect immediately upon publication on our website, and it is your responsibility to review them periodically.

Contact Us

If you have any questions about these Terms, our bonuses, or your account, our support team is available 24/7 via live chat, or you can reach us by email at support@crazytower.com. We are here to help you enjoy a safe and transparent experience with us.